ABOUT THE AUTHOR
Gordon Hamme
Writer and Entrepreneur
“ Making something beautiful is one skill. Building a business around it is another
45 years of experience
One mission
Helping craftspeople turn their skills, creativity and passion into successful, sustainable businesses
MY JOURNEY
I started my first jewellery business when I was just 17.
My mother offered me a small part of her market stall at the busy Sunday market in Wembley, next to the famous stadium. My girlfriend, Angela, who later became my wife, and I began selling gold and silver jewellery.
We quickly discovered something that has stayed with me throughout my career:
Making something beautiful is one skill. Building a business around it is another.
At the market, we had only a few moments to capture someone’s attention, create trust and make a sale. We learned to present our products clearly, tell their stories and understand what customers actually wanted.
Malcolm Appleby. Green Man
MY MISSION
“ Good ideas are important. But guidance, support and an understanding of business can make the difference between an idea and a viable business.
I believe every maker has the potential to build a business they love
Before long, we were selling jewellery at markets across London.
I then decided to learn the craft myself, paying a Hatton Garden jeweller to teach me the fundamentals of jewellery making. But when the price of precious metals rose sharply in 1980, we could no longer trade profitably, and we both moved into employment.
That turned out to be another important part of my education.
Learning how successful businesses work
Angela eventually established her own business, Exchange Findings, supplying jewellery components to workshops throughout the UK. I joined her a year later.
We quickly realised that we weren’t simply selling jewellery components. We were selling time.
Jewellers needed materials quickly, so while larger competitors often made products to order, we held stock and delivered what customers needed as quickly as possible.
At the time, this was a relatively radical approach.
After 12 years, we sold Exchange Findings to Cookson Precious Metals. Angela went on to build and run their internet business, while I continued developing my own experience across the craft and jewellery industries.
Alongside my business career, I became a mentor for the Prince’s Trust, helping young people start businesses.
FROM BUSINESS TO EDUCATION
My career eventually took me into publishing, education, mentoring and research.
I published the Goldsmith Magazine, writing and commissioning articles about jewellery and silversmithing, makers, markets and businesses around the world.
I co-founded British Silver Week, an organisation created to promote contemporary silversmithing. Over its ten-year history, the organisation generated exhibitions and extensive television, radio, magazine and newspaper coverage across the UK, Europe and Asia.
I have also worked with organisations including the Goldsmiths’ Company, London Craft Week and the Goldsmiths’ Craft and Design Council.
Alongside my practical experience, I studied for an MBA, which gave me an understanding of how larger organisations operate. But it also highlighted something I believe is often overlooked:
A micro-business is not simply a smaller version of a large business.
Craft businesses have their own challenges, motivations and ways of working. Applying conventional big-business thinking to a one-person studio or small artisan business doesn’t always work.
That question became an important part of my later academic work.
In 2019, I completed my doctorate at the University of Edinburgh, researching the development of the 21st-century artisan silversmith. As part of that research, I conducted 60 interviews with craftspeople and colleagues.
Those conversations taught me something particularly important.
For many craftspeople, making a profit is not the only reason they want a business. Creativity, independence, craftsmanship, purpose and the satisfaction of making something well can be just as important.
The challenge is finding a way to make those things work commercially and sustainably.
WHAT I’VE LEARNT
MENTORSHIP
Every successful journey is easier with the right guidance
EXPERIENCE
Real-world experience is the best teacher
BRANDING & PR
People need to know who you are and why you matter
FOCUS
Know your market, know your value, know your goals
SUSTAINABLE GROWTH
A business should grow in a way that works for you
Brett Payne - Candle Sticks
WHY I WROTE THIS BOOK
To give makers a clear roadmap
You know how to make.
Now it is time to build the business
Over the years, I have met many talented craftspeople who know their craft exceptionally well but struggle with the business side.
They know how to make.
They may not know how to price.
They may not know how to market themselves.
They may find selling uncomfortable.
They may have no clear idea who their customer is, how to build a brand, or how to turn their skills into a sustainable business.
And I believe this is a problem that can be solved.
How to Build a Craft Business brings together what I have learned over more than four decades of working in, studying and supporting the craft and jewellery industries.
It is not intended to turn craftspeople into corporate businesspeople.
It is about giving makers the practical knowledge they need to build a business without losing what makes their craft their own.
LET’S WORK TOGETHER
THE BOOK
Get the practical guidance and proven strategies to build your craft business
1-TO-1 SESSIONS
Need personalised advice for your business? Individual sessions may be available
Whether you’re thinking about starting your first craft business, already selling your work, or trying to understand how to take your business further, I hope the ideas in this book will help you make better decisions with greater confidence.
You already know how to make.
Now it’s time to learn how to build the business around it!